India's online Apple Store adds video calls with specialists

Apple has expanded its 'Shop with a Specialist over Video' service to India, only the second country to offer this in-vision and personalized shopping service for the iPhone and other devices.Online shoppers in India can now get in-vision help from Apple Store specialists — image credit: AppleApple first launched its 'Shop with a Specialist over Video' feature in 2023, but it was specifically for the iPhone and it was solely for the US. Now India has the same service online, and it's implied that it's for buying any Apple products.'India is a vibrant and dynamic market, and we're thrilled to deepen our connection with customers here through Shop with a Specialist over Video,' said Karen Rasmussen, Apple's head of Retail Online, in a statement. 'Whether someone lives in a metro city or a smaller town, we're committed to making it easier than ever for them to access the incredible products, services, and support Apple is known for.' Continue Reading on AppleInsider | Discuss on our Forums