Some 'Apple Pay'/Chase Customers Experienced an Outage

'It appears that Apple Pay is down — particularly for Chase customers,' reports the Verge:

Verge staffers have had their cards declined while trying to pay with Chase cards using Apple Pay, while using the same physical card works just fine. Several people on Threads confirmed the same issue when I asked — although people with non-Chase banks like Citi appear to be using Apple Pay just fine...

For what it's worth, the Chase customer service line is currently up to 15-minute wait times, and agents are telling people that Apple Pay is 'going through maintenance' to receive 'an unexpected upgrade,' which is a delightful euphemism. Sadly, no one seems to know when things will be fixed.

'Maintenance in progress,' says Apple's system status page — saying their maintenance started five hours ago and is 'ongoing.' (It adds that some users may be 'affected,' and that some Maryland Users 'may have issues.')
But the Verge writes that 'we've had reports in both New York and Los Angeles,' while commenters on their article add that they've also experienced the same problem in Florida and in Colorado.

UPDATE (2/18/2024): An Apple spokesperson told the Verge Sunday this 'was not an Apple Pay issue, and we saw no problems with our systems.' (The Verge adds that 'the not-so-subtle subtext there being that this was a Chase problem...') The spokesperson added that Apple's maintenance announcement on their system status page was unrelated.

Read more of this story at Slashdot.