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Microsoft Email Hack Shows the Lurking Danger of Customer Support

Monday April 15, 2019. 11:33 PM , from Wired: Cult of Mac
Hackers spent months with full access to Outlook, Hotmail, and MSN email accounts—and got in through Microsoft's customer support platform.
Read more at Wired: Cult of Mac
https://www.wired.com/story/microsoft-email-hack-outlook-hotmail-customer-support
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