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Chicago’s New 311 System Is a Huge Win for Public Works

Thursday January 10, 2019. 02:00 PM , from Wired: Cult of Mac
When cities hand off infrastructure projects to private companies, they often end up screwed. Now, they're learning.
Read more at Wired: Cult of Mac
https://www.wired.com/story/chicago-311-huge-win-for-public-works
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