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How Microsoft gave customers what they wanted: An audience with Bill Gates

Thursday January 1, 2026. 10:30 AM , from TheRegister
Well kinda... Your call will be transferred to the next available assistant
Microsoft had a special way of dealing with customers demanding to speak to its CEO. One that kept the customer happy without necessarily bothering His Billness.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2026/01/01/microsofts_approach_to_customer_servi

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