Washington Post's AI-Generated Podcasts Rife With Errors, Fictional Quotes

The Washington Post's top standards editor Thursday decried 'frustrating' errors in its new AI-generated personalized podcasts, whose launch has been met with distress by its journalists. From a report: Earlier this week, the Post announced that it was rolling out personalized AI-generated podcasts for users of the paper's mobile app. In a release, the paper said users will be able to choose preferred topics and AI hosts, and could 'shape their own briefing, select their topics, set their lengths, pick their hosts and soon even ask questions using our Ask The Post AI technology.'

But less than 48 hours since the product was released, people within the Post have flagged what four sources described as multiple mistakes in personalized podcasts. The errors have ranged from relatively minor pronunciation gaffes to significant changes to story content, like misattributing or inventing quotes and inserting commentary, such as interpreting a source's quotes as the paper's position on an issue.

According to four people familiar with the situation, the errors have alarmed senior newsroom leaders who have acknowledged in an internal Slack channel that the product's output is not living up to the paper's standards. In a message to other WaPo staff shared with Semafor, head of standards Karen Pensiero wrote that the errors have been 'frustrating for all of us.'

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