Dictionary.com 'Devastated' Paid Users By Abruptly Deleting Saved Word Lists

Dictionary.com abruptly deleted all user accounts and saved word lists from its premium apps without notice or refunds, leaving long-time logophiles 'devastated.' 'The company deleted all accounts, as well as the only ways to use Dictionary.com without seeing ads -- even if you previously paid for an ad-free experience,' reports Ars Technica. From the report: Dictionary.com offers a free dictionary through its website and free Android and iOS apps. It used to offer paid-for mobile apps, called Dictionary.com Pro, that let users set up accounts, use the app without ads, and enabled other features (like grammar tips and science and rhyming dictionaries) that are gone now. Dictionary.com's premium apps also let people download an offline dictionary (its free apps used to let you buy a downloadable dictionary as a one-time purchase), but offline the dictionaries aren't available anymore.

About a year ago, claims of Dictionary.com's apps being buggy surfaced online. We also found at least one person claiming that they were unable to buy an ad-free upgrade at that time. Reports of Dictionary.com accounts being deleted and the apps not working as expected, and with much of its content removed, started appearing online about two months ago. Users reported being unable to log in and access premium features, like saved words. Soon after, Dictionary.com's premium apps were removed from Google Play and Apple's App Store. The premium version was available for download for $6 as recently as March 23, per the Internet Archive's Wayback Machine.

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