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Firewall upgrade linked to three deaths after Australian telco cut off emergency calls

Monday September 22, 2025. 12:39 AM , from TheRegister
Optus was unaware network changes caused a problem, and ignored some customer complaints
Australian telco Optus says its staff may not have followed established processes when a firewall upgrade they conducted resulted in customers not being able to call emergency services for 14 hours – a period during which it is thought three of the carrier’s customers died after trying to seek help, according to the company's CEO.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/09/21/optus_emergency_call_incident/

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