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IBM Cloud to end free human support, suggests customers use enhanced AI instead

Thursday September 4, 2025. 05:32 AM , from TheRegister
Shift to self-service will apparently improve support, presumably Big Blue's bottom line too
IBM Cloud will update the services it provides under its Basic Support tier, which will move to a self-service model in January 2026.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/09/04/ibm_cloud_basic_support_changes/

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