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Salesforce sacrifices 4,000 support jobs on the altar of AI

Tuesday September 2, 2025. 06:00 PM , from TheRegister
Benioff boasts bots now handle half of customer chats as doubts over reliability linger
Speaking ahead of Labor Day – celebrated in the US to recognize the nation's labor movement – Salesforce CEO and co-founder Marc Benioff said the company had slashed 4,000 customer support roles through the application of AI agents.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/09/02/salesforce_4000_jobs_ai/

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