MacMusic  |  PcMusic  |  440 Software  |  440 Forums  |  440TV  |  Zicos
how
Search

Call center staffers explain to researchers how their AI assistants aren't very helpful

Wednesday July 2, 2025. 09:58 PM , from TheRegister
Lots of manual corrections and data entry still required
ai-pocalypse Recent research details how customer service reps at a Chinese utility's call center often struggled when trying to use an AI assistant, and were forced to make manual fixes.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/07/02/call_center_ai_assistants/

Related News

how Researchers Develop New Tool To Measure Biological Age SlashdotJul 12
call Looks like 1,300 Indeed and Glassdoor staffers will need their former employer's websites TheRegisterJul 12
center Tech to protect images against AI scrapers can be beaten, researchers show TheRegisterJul 11
very CVSS 10 RCE in Wing FTP exploited within 24 hours, security researchers warn TheRegisterJul 11
manual Thousands of NASA senior staffers expected to quit after budget slashed TheRegisterJul 10
helpful IBM moves scientists out of Almaden Research Center TheRegisterJul 10
aren't EU tries to explain how to do AI without breaking the law TheRegisterJul 10
assistants Offended clowns ask that we call Trump something else BoingBoingJul 10
explain Activision Took Down Call of Duty Game After PC Players Hacked SlashdotJul 8
staffers Laid-off Microsoft staffers told to use AI tools to manage their emotions ComputerWorldJul 8
researchers A Marco Rubio Impostor is Using AI Voice To Call High-Level Officials SlashdotJul 8
how Samsung and Epic Games Call a Truce In App Store Lawsuit SlashdotJul 8
call CitrixBleed 2 exploits are on the loose as security researchers yell and wave their hands TheRegisterJul 7
center Double-detonation supernova could explain why the universe is full of candles TheRegisterJul 7
very Will FaceTime In IOS 26 Freeze Your Call If Someone Starts Undressing? SlashdotJul 5
manual Simple Text Additions Can Fool Advanced AI Reasoning Models, Researchers Find SlashdotJul 4
helpful GOP lawmakers hated Big Beautiful Bill — until Trump bullied them with morning call (supercut) BoingBoingJul 4
aren't Researchers Caught Hiding AI Prompts in Research Papers To Get Favorable Reviews SlashdotJul 3
assistants CISA warns the Signal clone used by natsec staffers is being attacked, so patch now TheRegisterJul 2
explain Insurers Aren’t Saying Whether They’ll Cover Vaccines for Kids if Government Stops Recommending Them Wired: Tech.Jul 2
News copyright owned by their original publishers | Copyright © 2004 - 2025 Zicos / 440Network
Current Date
Jul, Fri 25 - 02:10 CEST