The digital pitfalls that can make or break a startup's success

Many startups assume securing a domain and launching a website are enough to establish a digital presence. This is a perilous misconception. A single negative online experience can have severe consequences; in fact 88 percent of visitors are less likely to return after just one bad interaction. This initial oversight often stems from a lack of awareness regarding the multifaceted nature of effective digital engagement. Common pitfalls, such as poor SEO strategies, weak content execution, scalability issues and technical errors can stall growth or even cause a startup to fail. As such, customer support agents regularly encounter companies that underestimate… [Continue Reading]