Combating misinformation with AI document management [Q&A]

Many organizations rush to implement AI chatbots without addressing their document management issues first, but when these systems deliver incorrect information it can create significant risks. But while AI is part of the problem it can also be part of the solution. We spoke to Stéphan Donzé, CEO of AODocs, to find out more. BN: Why can AI chatbots be such a problem when it comes to finding documents? SD: AI chatbots are very good at finding information, and at presenting this information in natural language in response to a user's question. However, AI chatbots have no way to assess… [Continue Reading]