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An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess

Saturday April 19, 2025. 05:47 PM , from Wired: Tech.
When an AI model for code-editing company Cursor hallucinated a new rule, users revolted.
Read more at Wired: Tech.
https://www.wired.com/story/cursor-ai-hallucination-policy-customer-service/

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