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Mail-out madness as insurer offers refunds to customers in error

Friday January 10, 2025. 11:21 AM , from TheRegister
Hastings has a mystery to solve – how did all those customers get offered refunds?
UK insurer Hastings Direct had a few technical issues this week after some of its customers were told they'd receive refunds, only to have their hopes dashed by a hasty apology.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2025/01/10/hastings_direct_mailout_error/

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