The dark side of AI: How automation is fueling identity theft

Automations empowered by artificial intelligence are reshaping the business landscape. They give companies the capability to connect with, guide, and care for customers in more efficient ways, resulting in streamlined processes that are less costly to support. However, AI-powered automations also have a dark side. The same capabilities they provide for improving legitimate operations can also be used by criminals intent on identity theft. The rise of low-cost AI and its use in automations has empowered scammers to widen their nets and increase their effectiveness, leading to a drastic increase in identity theft scenarios. Using AI to enhance phishing attacks… [Continue Reading]