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FTC Takes on Subscription Traps With 'Click To Cancel' Rule
Wednesday October 16, 2024. 06:01 PM , from Slashdot
'Companies shouldn't be able to trick you into paying for subscriptions that you don't want,' Khan said. The rule prohibits requiring consumers who signed up through an app or a website to go through a chat bot or agent to cancel. For in-person signups, companies must provide means to cancel by phone or online. 'The pandemic brought to the surface just how businesses are making people jump through endless hoops,' Khan said. Requiring in-person cancellations while the businesses themselves were closed 'really highlighted the absurdity of these practices,' she said. Read more of this story at Slashdot.
https://news.slashdot.org/story/24/10/16/1550257/ftc-takes-on-subscription-traps-with-click-to-cance...
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