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Anthropic launches the Claude Enterprise plan
Wednesday September 4, 2024. 10:09 PM , from ComputerWorld
Anthropic has launched the Claude Enterprise subscription plan, enabling businesses to securely leverage their own corporate data in their interactions with its Claude large language model. It’s a complement to Claude Work, Anthropic’s product aimed at small organizations, and a competitor for OpenAI’s ChatGPT Enterprise, released last year.
“The goal for us, for Claude Work and Claude for Enterprise, is really to enable and empower every team within an enterprise so that you can really become the most creative and most productive version of yourself,” said Nicholas Lin, Claude Enterprise product lead, in an interview. Claude Enterprise features an expanded context window — 500,000 tokens, more than double the 200,000 previously offered — which Anthropic said is the equivalent of hundreds of sales transcripts, dozens of 100+ page documents, or 200,000 lines of code. Dynamic workspaces “Artifacts” — dynamic workspaces that, Lin said, let users “really see what’s going on in Claude’s head and to really iterate on outputs with Claude” — will assist users in creating data visualizations, documentation, presentations, and more. “One thing I love to use artifacts for is a great way to just brainstorm with Claude, and using Claude to think about drawing diagrams and helping it visualize concepts,” he said. For example, a marketer could create an artifact in the form of a marketing calendar for a campaign, or generate content for the campaign, or a strategy document. In sales, Claude could analyze sales data, forecast trends, and generate collateral for a sales meeting. The activity feed, he said, lets users draw inspiration from others in their organization. “Activity feed really enables you and others around you in the organization to share the most insightful pieces of feedback that you’re working with Claude on, so this is pieces of knowledge insights from your conversations with Claude in artifact outputs through the organization,” he said. And, since manually uploading data is not sustainable at scale, the company is introducing native data integrations. The first, with GitHub, is now in public beta. “We want to make sure that Claude is really well integrated into your everyday workflow,” Lin said. “This is the first of our native integrations. Many more will be coming in the coming months, and this is also the first of our software developer focused features. Many more will be also coming in the coming months.” And, he promised, the uploaded data will not be used to train models. Granular permissions Anthropic says that, along with its AI features, Claude Enterprise contains enterprise-grade security controls including single sign-on (SSO) and domain capture, and role-based access with granular permissioning. Within a few weeks, Lin said, audit logs for security and compliance monitoring, and automated user provisioning and access control, known as the System for Cross-domain Identity Management (SCIM), will be available as well. These features are long overdue, said Jeremy Roberts, senior research director at Info-Tech Research Group. “It’s high time we got some general-purpose AI SaaS to compete with the likes of Microsoft Copilot,” he said. “When we think about new software, we focus a lot on its capabilities, but to be an enterprise solution, it must integrate nicely into the broader ecosystem. The announcements around SSO, RBAC, and audit logs are essential for this. Anyone worried about consumer technology in their businesses should be greatly heartened by the increasing competition in this space.” Another analyst is curious whether the user experience will surpass those of other AI products. “I’m excited to see the release of the Enterprise version of Anthropic,” said Terra Higginson, principal research director at Info-Tech Research Group. “Just like we saw in the search engine race of the early 2000s, the product with the best user experience and functionality dominated. Will Claude by Anthropic be the winner of the LLM race? Many of these systems are still offering subpar user experiences, and, to make matters even worse, the companies put a ton of restrictions that just make users lean towards private alternatives.” Claude Enterprise is available today. Pricing was not announced; Lin said that each organization will be given a customized price based on its needs.
https://www.computerworld.com/article/3504810/anthropic-launches-the-claude-enterprise-plan.html
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