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Autonomous AI Agents: The Insider’s Guide to AI Systems
Tuesday July 23, 2024. 10:00 PM , from eWeek
Autonomous artificial intelligence agents are a task-driven form of AI that operates without consistent human intervention. Using environmental and contextual clues, an autonomous AI agent can solve problems, make logical decisions, and independently handle a wide array of tasks, from supporting coders in software development to piloting self-driving cars.
As generative AI continues to advance, the use of autonomous AI agents is becoming more widespread. Knowing how autonomous AI agents are designed, what they do in various industries and contexts, and their potential impact on the generative AI landscape can help you understand how you might integrate them with your own work. KEY TAKEAWAYS Autonomous AI agents can make decisions on their own and perform challenging tasks with limited human input. (Jump to Section) Although capable of disrupting the workplace in the future, autonomous agents are still in their infancy. (Jump to Section) The key features of autonomous agents include autonomy, adaptability, tool use, memory storage, multimodal perception, action plans, external browsing, and self-learning capabilities. (Jump to Section) To prepare your team for autonomous AI agents, you must assess your needs, train your workforce, develop the right infrastructure, and plan for ethical and security problems. (Jump to Section) TABLE OF CONTENTS ToggleUnderstanding Autonomous AI Agents 4 Types of Autonomous AI AgentsAutonomous AI Agents vs. Foundation ModelsCore Technologies of AI Agents8 Key Features of Autonomous AI AgentsWhat Can Autonomous AI Agents Do? Practical ApplicationsHow Enterprises Can Prepare to Use Autonomous AI AgentsAutonomous AI Agent Tools to ConsiderLimitations of Autonomous AI Agents3 Recommended Courses on Autonomous AI AgentsFrequently Asked Questions (FAQs)Bottom Line: Autonomous AI Agents Boost Productivity Understanding Autonomous AI Agents Autonomous artificial intelligence agents are trained with an array of AI technologies, including machine learning, neural networks, and deep learning software. These highly capable AI entities can maneuver through a daily to-do list that would typically require human labor. An autonomous agent’s specialized infrastructure is programmed using generative AI before being trained on massive datasets. It then performs tasks based on parameters from its AI developers and data points from the environment in which it works. Human Interaction with Autonomous AI Agents Although autonomous AI agents work almost entirely independently, human beings can still interact with and adjust these tools over time, usually through natural language interfaces or APIs. Autonomous agents are built with an interactive relationship between perception and action in which these two factors influence each other as the agent goes about its chores. Significantly, advanced AI agents are capable of improving their performance over time through self-learning and iteration. For example, an agent has far more ability to understand its environment, identify patterns, and make decisions independently to achieve its goals a month after it’s built than it does when it’s new. An AI agent has a two-way relationship between perception and action. Source: Frank Brill, Samsung. However, as these agent-driven AI solutions grow more advanced, human intervention may become more difficult. This difficulty, ironically, will require more human training and experience to fully monitor and manage the autonomous AI. The “brain” of an AI agent moves in a linear fashion from objective to current task. A full-featured AI agent draws compute resources from a number of sources, like GPT-4, Pinecone, and LangChain—in other words, while these agents appear to be simple task-driven drones, in fact their AI-based architecture can be quite complex. The architecture of an autonomous AI agent is set up to perform tasks by moving through each element of a task in a linear fashion. Source: Yohei, founder of Baby AGI. Autonomous AI Agent Capabilities Many AI agents available today can accomplish only low-level tasks, such as creating a study plan or building out an itinerary for a trip. Still, even these simple AI agents can improve operational efficiency, take over routine tasks, and support professionals on a daily basis. In fact, the simple nature of some AI agents means that most enthusiasts can build their own. No coding is required, and little to no knowledge of AI is needed. Tools like AgentGPT let you enter parameters and goals to build your own autonomous agents, making it easy to get started. AgentGPT enables users to build their own basic AI agents without requiring significant technical training. 4 Types of Autonomous AI Agents In ascending order of complexity, these are the four major types of autonomous AI agents: Reactive Machines: The simplest of AI agents, these work on a condition-action basis, such as an email automation that sends an email whenever someone fills out a form. They cannot use data from past actions to make decisions. Limited Memory Agents: These systems use past experiences and historical data to make decisions—for example, this type of agent will use any data you fed it about your product. Theory of Mind Agents: Intended to replicate human behavior and thought, these advanced autonomous AI agents are built to interpret and react in a human-like way to the mental states of people and other AI agents. Self-Aware Agents: While these do not yet exist, a lot of time and money is being invested in developing agents with human-like consciousness that can act as if they’re aware of their own existence. Autonomous AI Agents vs. Foundation Models Autonomous AI agents are specialized forms of artificial intelligence programmed to work independently. In contrast, a foundation model is a broader AI framework upon which other AI technologies and tools can be built. A foundation model may not have specific tasks or goals built into it, but it will have the tools, documentation, and code necessary to fine-tune for specialized tasks. Many autonomous AI agents are based or trained on foundation models like large language models. For example, Auto-GPT relies on and builds upon the baseline functions of GPT-4, and AgentGPT operates based on several LLM foundation models. Core Technologies of AI Agents Autonomous agents rely on a variety of core technologies to achieve their independence, adaptability, and intelligence. Here are the most common: Sensors and Data Collectors: Cameras, radars, microphones, GPS, and other devices for collecting information and understanding the environment. Data Processors: CPUs, GPUs, deep learning, machine learning, and specialized chips for data processing. Natural Language Processing: LLMs for understanding and creating human-like text. Machine Learning Models and Algorithms: Decision trees, neural networks, and other models for making decisions. Actuators: Robotic arms and legs to perform physical tasks. Software Frameworks: Tensorflow, Pytorch, and other tools for developing and deploying machine learning models. Networks: IoT devices and other network tools for communication between external devices and across the system. Developers might use these and other technologies to create and run autonomous agents. Of course, the specific mix of software, hardware, and machine learning techniques depends on the function of the specific AI agent. 8 Key Features of Autonomous AI Agents There is enormous variety among AI agents. Some are basic, others are highly advanced; some are focused on niche tasks, while others are general purpose. When selecting an AI agent for your business, be aware of these features and consider which ones are most important for your use cases: Autonomy: Autonomous agents are able to accomplish tasks and improve their performance without much human intervention or input. The extent of their autonomy depends on the sophistication of the agent. Adaptability: Like a self-driving car that adapts to new conditions on the road, autonomous agents are aware of their environment and operate with respect to given obstacles, data, and potential risks and opportunities. Tool Use: Autonomous AI agents can use tools in your tech stack to accomplish their goals. For example, if given the task of creating an outreach campaign, it may set up automations in your email software. Multimodal Perception: AI agents can collect and interpret images, text, videos, and other types of data to inform agent objectives and tasks. Memory Storage: Memory storage is important to an autonomous AI agent’s ability to perform current tasks based on past actions. Storage can be built into an autonomous AI framework or integrated via storage systems like third-party vector databases. Action Plans: Action plans can be used to inform the agent of necessary resources, limitations, and other factors that may impact performance of tasks and subtasks. Varied Learning Methodologies: Common learning methodologies for agents include unsupervised learning and reinforcement learning. Reinforcement learning is particularly important to autonomous AI agents, so they can effectively receive and incorporate performance feedback into future actions. External Browsing: Autonomous AI agents search the web, APIs, and other third-party resources to improve their knowledge and performance over time. What Can Autonomous AI Agents Do? Practical Applications Autonomous AI agents can perform a remarkable variety of complex tasks across a broad spectrum of industries and jobs, from healthcare and manufacturing to city planning and analytics. Natural Language Software and App Development In software and app development, AI agents are primarily used to support coding, testing, and debugging efforts for app development. With its extensive LLM foundation, autonomous AI is typically very good at supporting natural language tasks. For example, an agent could conduct research on a topic or fix an Excel problem that’s holding it back from accomplishing the task you’ve assigned it. Interactive Gaming Autonomous AI can handle gaming tasks like creating more intelligent and interactive NPCs (non-player characters), developing adaptive AI villain characters, game and load balancing, and providing in-game contextualized assistance to players. This will dramatically improve the gaming experience, as game designers can spend less time on time-consuming repetitive tasks and more time on story development and other creative tasks. Predictive Analytics These agents are capable of real-time data analysis and forecast updates, explaining data insights, recognizing patterns and anomalies, and adjusting predictive models to fit various use cases and requirements. This helps businesses and departments make more data-driven plans that align with risks, opportunities, and the industry trends that the AI has predicted. Autonomous Vehicles AI agents offer self-driving cars environmental models and imagery for better sensory perception on the road, decision-making guidance, and vehicle control support for steering, acceleration, and braking. For instance, in San Francisco, you can already take rides in self-driving cars through Waymo, the ride-hailing app for autonomous vehicles. Customer Service Autonomous AI agents can be trained to handle customer support queries, typically via chatbots. Customer service skills include answering questions about products or services and assisting with questions about previous transactions or payments. This is already common, and the AI bots are getting increasingly more sophisticated due to developments in the LLMs that support them. Many businesses have AI chatbots on their websites that can answer basic questions, access customer information, and route them to the best available reps. Financial Management and Services Areas where autonomous AI agents can support financial service professionals include offering researched financial advice, portfolio management, automated risk assessments and fraud detection, and general expense and budget management support. It’s likely that many of the entry-level tasks that analysts currently perform will be taken over by autonomous agents, freeing up analysts to build relationships with clients and accomplish more creative work. Healthcare AI agents in healthcare can assist with remote patient monitoring by giving data-based feedback to healthcare providers and alerting them when something seems wrong with a patient. Potentially, agents could use data analysis to come up with more accurate diagnoses. This could drastically improve healthcare outcomes and give physicians more time to dedicate to each patient. Manufacturing AI agents can assist in manufacturing not only as industrial robots for assembly and transportation but also as strategic floor managers, collecting and analyzing data to make decisions about how to optimize the manufacturing process for efficiency. For example, a manager could theoretically assign an autonomous agent the task of using cameras to monitor the foot traffic of warehouse employees and write a report on the major causes of injury. This could support opportunities to create a safer workplace environment. How Enterprises Can Prepare to Use Autonomous AI Agents Sophisticated autonomous AI agents are quickly becoming a major force in the workplace. Here are some tips for preparing your team to capture the technology’s productivity gains: Assessing Needs and Goals: Figure out which of your business’s areas could use the support of AI agents and which recurring processes you can streamline. Define goals and KPIs that you’ll use to determine the effectiveness of AI agents. Infrastructure and Resources: Ensure you have the right technology, systems, and team members necessary to handle the development, management, and implementation of AI autonomous agents. This requires scalable databases and integrated software tools. Workforce Training: To ensure high adoption rates, teach your employees how to effectively interact with and use AI agents. Give advice and standard procedures for getting agents to accomplish their goals, and remind them that these tools are not meant to replace them. Security and Ethics: Define clear governance frameworks for using autonomous AI agents in a safe, ethical manner. Frameworks should include relevant regulations around data privacy to ensure compliance. Autonomous AI Agent Tools to Consider Below are some of the best AI agent tools to help you create autonomous AI agents. Most of them are still new, so you may need to temper your performance expectations. Auto-GPT Auto-GPT is an open-source GitHub project that primarily uses autonomous AI to create personal assistants. Auto-GPT is built around GPT-4 and will soon be accessible through a GUI/web app. Auto-GPT is also a source for several other popular autonomous AI solutions, like GodMode. Pricing varies, but standard cost is $0.03 per 1,000 tokens for prompts and $0.06 per 1,000 tokens for results. Visit Auto-GPT BabyAGI BabyAGI is an independently managed Python script on GitHub that uses OpenAI and various vector databases for autonomous AI-powered task management. This is a modified, pared-down version of the original Task-Driven Autonomous Agent. The tool will use predefined objectives based on a previous task’s outcome to create a new task using OpenAI’s NLP capabilities. It uses Pinecone to store results and LangChain for decision-making. BabyAGI’s pricing varies, but the tool can be expensive. For some use cases, you’ll also need an OpenAI API key, which can range from $0.0004 to $0.12 for each 700-word batch processed. Visit BabyAGI AgentGPT AgentGPT is a goal-driven, web-based autonomous AI tool that allows you to deploy autonomous agents to create, complete, and learn from various tasks. It works by chaining together various LLMs, enabling each agent you deploy to recall previous experiences and tasks. You can assign your agent a name and goal and let the platform do the rest without significant further intervention. The vendor offers a free trial as well as a Pro plan for $40 a month and a customized Enterprise plan with pricing that varies based on usage and design. Visit AgentGPT SuperAGI SuperAGI offers an open-source framework, agent template, marketplace, and docs to support autonomous AI development for various objectives. One of its latest developments, SuperCoder, is designed to give users easy-to-use agent templates for getting started. The tool offers easy provisioning, multiple agent deployment, a library of tools, and a graphical user interface. Because it’s open source, it’s free to download and use, though the cost of usage will depend upon the external resources used. Visit SuperAGI Godmode Godmode is an autonomous AI solution that is primarily designed to support creative problem-solving. It is built on Auto-GPT and can be a big help in planning or executing a big project. By integrating into a user-friendly GUI available across all Java-enabled browsers, it provides an easy to use interface for creating and managing autonomous AI agents. This open-source tool is free to use. Visit Godmode Microsoft JARVIS Microsoft’s Joint AI Research for Video Instances and Streams (JARVIS) is an experimental autonomous AI solution from Microsoft that runs on GitHub. It is designed to better connect LLMs with collaborative models. According to its documentation, JARVIS’s workflow supports task planning, model selection, task execution, and response generation. It uses ChatGPT to control a variety of other models as needed to respond to the prompts you give it, making all the decisions behind the scene about which model to use to make it as easy as possible for you to deploy autonomous AI agents. JARVIS starts at $24 per month for the starter plan and costs $49 per month for Boss Mode. Visit JARVIS See the eWeek guide to the best generative AI chatbots for an in-depth view of today’s leading chatbots. Limitations of Autonomous AI Agents While AI agents offer enormous benefits, they also raise a number of ethical and practical concerns that your business must be aware of. Carefully consider the following points as you start to deploy AI agents in your business: Rogue Actions: The most pressing concern with autonomous AI is that an agent could be trained to do malicious things and/or go rogue after its initial training intent. For this reason, your AI agents always need monitoring. Security Concerns: Since many autonomous AI agents are based on LLM foundation models, they share in these foundation models’ cybersecurity shortcomings. Many of these agents do not have built-in security tools or safeguards that users require, and several tools do not offer users the transparency necessary to determine if their data is secure. Safety Issues: When autonomous AI is used for things like autonomous vehicles and traffic controls, there’s always the concern that the limited human controls could lead to more human injuries and deaths. Legal Challenges: When an autonomous AI agent goes rogue or otherwise operates in an unexpected manner, it’s difficult to pinpoint what entity should be held legally accountable for compliance breaches and other damages. Whenever feasible, details of liability should be written into a contract ahead of time. For guidance on how to make sure you’re staying ahead of legal or ethical concerns around AI, read our guide to generative AI ethics concerns and solutions. 3 Recommended Courses on Autonomous AI Agents Online courses can be a good way to better your skills, including on the topic of autonomous AI. We recommend three courses in particular to learn the fundamentals of AI agents and the art of developing agents on your own. Build Autonomous AI Agents From Scratch With Python: Udemy Compared to many online courses, this one is advanced and hands-on. It will walk you step-by-step through how to build a basic autonomous AI agent from scratch using Python and ReAct Prompting. Getting the most out of the course requires at least a beginner-to-intermediate level understanding of Python programming and prompt engineering. However, the teacher—digital marketing and tech specialist Hasan Aboul Hasan, founder of LearnWithHa—provides all the code and templates necessary for creating the agent, so you may be able to build it without this preliminary programming knowledge. The course costs $54.99. Visit AI Agents Course on Udemy Designing Autonomous AI: Coursera University of Washington’s free Designing Autonomous AI online course teaches you the major concepts and terms for autonomous AI, as well as how to actually design an agent. There are four modules: Defining your AI, Teaching Skills to Your AI, Organizing Skills in Your AI, and Putting it All Together. By the end of the 12-hour course, you’ll know how to design an autonomous AI, validate the design, and write a specifications document that a developer can use to build your AI agent. Visit AI Design Course on Coursera Autonomous AI Agents Master Class: Udemy This short online course—just 38 minutes of video—teaches the basics of autonomous AI agents. The curriculum covers what they can do, how they work, how they make decisions, and their key applications and components. You’ll also get the chance to work on three projects to learn the fundamentals of building autonomous AI agents using AutoGen, Microsoft’s autonomous AI agent. Taught by senior AI and robotics software engineer Sharath Raju, this course costs $79.99. Visit AI Master Class on Udemy Frequently Asked Questions (FAQs) Is ChatGPT an Autonomous AI Agent? While ChatGPT is a generative AI that can answer questions, write code, and summarize text, it is not an autonomous AI agent since it requires consistent human input to perform tasks and cannot accomplish larger projects (strings of tasks) on its own. What Are Examples of Autonomy in AI? Some examples of autonomy in AI include self-driving cars, autonomous delivery drones, and self-directed manufacturing robots. What Are AutoGPT Agents? AutoGPT agents, which are built on GPT-4 LLM technology, are autonomous AI agents that can plan and execute tasks such as creating content, making an itinerary, or retrieving data, all without much human intervention. What Are the Problems with AI Agents? Although there are autonomous AI agents being used in manufacturing and transportation, the technology is still nascent and is still an unsuitable substitute for human labor in some iterations. AI agents also raise ethical and legal concerns. Bottom Line: Autonomous AI Agents Boost Productivity Autonomous AI agents are still an emerging technology, but in the long term, they’re likely worth the hype. They are designed to do advanced work without human intervention in ways no other tools have done before, offering enormous improvement to productivity. Because AI agents handle tasks that are too difficult, time-consuming, or frustrating for humans to handle, they have enormous benefits. Autonomous AI can learn and work on ways to improve human experiences ranging from interactive gaming to more efficient transportation to document processing to healthcare. Businesses should be aware of the many possibilities for AI agents in the years ahead. Read our guide to the top 20 generative AI tools and applications for a detailed roundup of today’s leading generative AI tools. The post Autonomous AI Agents: The Insider’s Guide to AI Systems appeared first on eWEEK.
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