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FCC: T-Mobile US unit gave blind customer the runaround in massive tech support fail

Friday July 5, 2024. 10:02 PM , from TheRegister
Assurance Wireless must sort out accessibility after handing customer a phone without a screen reader
In January 2021, Kenneth Geaniton, a blind consumer who subscribed to the Lifeline service provided by T-Mobile US offshoot Assurance Wireless, found he couldn't access the service after his feature phone died.…
Read more at TheRegister
https://go.theregister.com/feed/www.theregister.com/2024/07/05/tmobile_unit_gave_blind_customer/

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