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Many AI Products Still Rely on Humans To Fill the Performance Gaps
Friday April 12, 2024. 09:40 PM , from Slashdot
We've seen this before -- though it may already be lost to Silicon Valley's pathologically short memory. Back in 2015, AI chatbots were the hot thing. Tech giants and startups alike pitched them as always-available, always-chipper, always-reliable assistants. One startup, x.ai, advertised an AI assistant who could read your emails and schedule your meetings. Another, GoButler, offered to book your flights or order your fries through a delivery app. Facebook also tested a do-anything concierge service called M, which could answer seemingly any question, do almost any task, and draw you pictures on demand. But for all of those services, the 'AI assistant' was often just a person. Back in 2016, I wrote a story about this and interviewed workers whose job it was to be the human hiding behind the bot, making sure the bot never made a mistake or spoke nonsense. Read more of this story at Slashdot.
https://slashdot.org/story/24/04/12/127208/many-ai-products-still-rely-on-humans-to-fill-the-perform...
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