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Amazon Sellers Plagued by Surge in Scam Returns
Thursday April 4, 2024. 05:25 PM , from Slashdot
Return theft represents one sore point in what has become an often contentious relationship between Amazon and its independent sellers. The Federal Trade Commission's continuing lawsuit against the retail giant deals in part with how the company treats its sellers. Amazon is also facing new competition for its merchants from other e-commerce firms. The National Retail Federation says return fraud has become a 'major issue for our industry.' About 13.7% of returns in 2023 were fraudulent, accounting for $101 billion in overall losses for retailers, the federation said. As more consumers have adopted online shopping, return theft has become prevalent and Amazon hasn't done enough to stop it, sellers said. Read more of this story at Slashdot.
https://slashdot.org/story/24/04/04/1525233/amazon-sellers-plagued-by-surge-in-scam-returns?utm_sour...
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