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Microsoft is Working on an Xbox AI Chatbot
Tuesday April 2, 2024. 04:00 PM , from Slashdot
The Xbox AI chatbot is connected to Microsoft's support documents for the Xbox network and ecosystem, and can respond to questions and even process game refunds from Microsoft's support website. 'This agent can help you with your Xbox support questions,' reads a description of the Xbox chatbot internally at Microsoft. Microsoft expanded the testing pool for its Xbox chatbot more broadly in recent days, suggesting that this prototype 'Xbox Support Virtual Agent' may one day handle support queries for all Xbox customers. Microsoft confirmed the existence of its chatbot to The Verge. Read more of this story at Slashdot.
https://games.slashdot.org/story/24/04/02/1317257/microsoft-is-working-on-an-xbox-ai-chatbot?utm_sou...
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