How AI is changing the telecoms industry [Q&A]

The transition to cloud and SaaS use, along with the recent move towards remote and hybrid working, has placed increased pressure on the telecoms industry. At the same time, it has unlocked a significant opportunity for telcos, as remote work has placed a premium on services like fiber and broadband. Increased data volumes place additional demands on infrastructure and drives up costs. We talked to Anthony Behan, managing director for communications, media and entertainment at Cloudera to discuss these developments and how artificial intelligence is helping telcos to adapt. BN: Have telcos been caught off-guard by recent changes to the… [Continue Reading]