Beta driver turned heads in the hospital

A portrait of one medico's contorted digital landscape
On Call 'I hope you are well' is a standard but hopeless way to open an email – who, save for a few sociopaths, wishes illness and misery upon their correspondents? Silly question – every Reg reader knows that users and managers often seem to wish only the worst for their IT colleagues. Which is why every Friday we deliver a cathartic instalment of On Call, the column in which we feature your tales of making sure all's well that ends well when it comes to tech support.…