Apple introduces a recall program for some MacBook Pro laptops with faulty batteries

The 2015 15-inch Retina MacBook Pro. [credit:
Andrew Cunningham
]




Today, Apple sent out a press release and published a customer support document announcing a new voluntary recall-and-replace program for certain MacBook Pro models that contain batteries that may overheat, and which may have the potential to be a fire risk.
The recall program is limited to certain 15-inch MacBook Pros from 2015, which were sold 'primarily' between 2015 and 2017, Apple says—so pre-Touch Bar, Retina models from near the end of that form factor's life cycle. The company's support page offers a field wherein a consumer can input their serial number to find out if their laptop is affected.
'Because customer safety is a top priority,' Apple wrote, 'Apple is asking customers to stop using affected 15-inch MacBook Pro units.' The company hasn't provided details about the nature of the problem other than to say, 'in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire-safety risk.'
Read 4 remaining paragraphs | Comments