Secure contact center payment solution comes to the cloud

Contact center data security specialist Semafone is making its Cardprotect available as a cloud solution in the US for the first time. Companies now have the choice of running Cardprotect on premise, as a managed appliance, in a hybrid could or fully cloud solution. The new, cloud version enables a much faster, more scalable, flexible and cost-effective deployment, as there is no need for contact centers to purchase or manage equipment. Using the software in the cloud means contact centers are able to quickly strengthen payment data security and dramatically simplify compliance with the Payment Card Industry Data Security Standard… [Continue Reading]