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TurboTax Is Using A 'Military Discount' to Trick Troops Into Paying to File Their Taxes

Sunday May 26, 2019. 05:34 PM , from Slashdot
'Intuit, the maker of TurboTax, created and promoted a 'military discount' that charges service members who are eligible to file for free,' reports ProPublica, in a story co-published with The Military Times:

In patriotism-drenched promotions, press releases and tweets, TurboTax promotes special deals for military service members, promising to help them file their taxes online for free or at a discount. Yet some service members who've filed by going to the TurboTax Military landing page told ProPublica they were charged as much as $150 -- even though, under a deal with the government, service members making under $66,000 are supposed to be able to file on TurboTax for free...
To find TurboTax's Free File landing page, service members typically have to go through the IRS website. TurboTax Military, by contrast, is promoted on the company's home page and elsewhere. Starting through the Military landing page directs many users to paid products even when they are eligible to get the same service for no cost using the Free File edition... The New York regulator investigating TurboTax is also examining the military issue, according to a person familiar with the probe.
The authors of the article tested the software by entering tax information for a military household in Virginia that was eligible for free filing. TurboTax Military 'tried to upgrade us or convince us to pay for side products six times. We declined those extras each time.

'Finally, the program told us we had to pay $159.98 to finish filing. And that 'military discount'? All of $5.'

Read more of this story at Slashdot.
rss.slashdot.org/~r/Slashdot/slashdot/~3/DCLoV4EKwZU/turbotax-is-using-a-military-discount-to-trick-...
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