Why change management is essential to digital transformation projects [Q&A]

Digital transformation is currently an attractive option for many businesses. But to make it work it needs to be effectively managed. We spoke to Nital Hooper, senior manager consulting at consultancy company Servita to find out about the importance of change management to successful digital transformation. BN: Can you achieve transformation without change management? NH: As Sinatra would say, 'you can't have one without the other'. Change management, often seen as the fluffy part of transformation, is the love to the marriage of vision, strategy and IT. Usually we see no investment in change management, or when we do, it’s… [Continue Reading]