Privacy: HMRC forced to delete 5 million unauthorized voice recordings of UK taxpayers

The UK tax authority, HM Revenue and Customs (HMRC), has been forced to deleted voice recording of five million taxpayers. The recordings were made without consent, which the Information Commissioner's Office (ICO) said constituted a 'significant' breach of data and privacy rules. Before being allowed to access HMRC services, callers were required to repeat the phrase 'My voice is my password'. This recording was fed into the authority's biometric voice ID database, and violated GDPR rules. The privacy concerns stemmed from the fact that people were not given the ability to opt out of using the system and having their… [Continue Reading]