Digital transformation? Don't ask me

According to new research among British businesses, 57 percent of employees either don't understand (20 percent) or misinterpret (37 percent) the meaning of 'digital transformation'. The research, conducted by YouGov among employees at 500 businesses with 50 or more employees, on behalf of service management Cherwell Software also finds that 64 percent say their employers only adopt new technology once it enters the mainstream. Just nine percent of employers are considered to be 'digital innovators'. There are mixed reactions to artificial intelligence too, with 34 percent negative (made up of 21 percent threatened, five percent confused and eight percent saddened),… [Continue Reading]