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How Businesses Should Be Adopting Bots

Friday March 22, 2019. 09:00 PM , from eWeek
eWEEK DATA POINTS: On average, Intercom said, Answer Bot instantly resolves 29 percent of customers' most common questions and improves customer response time by 44 percent.
blogs.eweek.com/enterprise-apps/how-businesses-should-be-adopting-bots
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