Using AI in Natural Language Processing for B2C, Call Centers

Tuesday March 12, 2019. 04:50 AM , from eWeek

PRODUCT ANALYSIS: How Marchex brings actionable intelligence to business interactions with an AI-powered platform that leverages natural language processing in real time.

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https://www.eweek.com/enterprise-apps/using-ai-in-natural-language-processing-for-b2c-call-centers

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