The sci-fi of AI versus its intriguing reality

In sci-fi movies, machines work in choreographed grace, hovering gently, waddling cutely, and performing flawlessly. Computer interfaces seem minimalist with their floating touch interfaces and bluish color palettes. Wakanda of Black Panther, Cloud City in Star Wars, and New York City of The Fifth Element function so beautifully. Here’s my question: Where the hell are all their IT people?!! The growing sophistication of IT hasn’t made it less susceptible to breakdowns, cyber threats, and user errors. Perhaps the most unrealistic aspect of sci-fi worlds is that none of the characters submit service tickets, browse knowledge bases, or call a tech… [Continue Reading]