Most Online 'Terms of Service' Are Incomprehensible To Adults, Study Finds

Two law professors analyzed the sign-in terms and conditions of 500 popular US websites, including Google and Facebook, and found that more than 99 percent of them were 'unreadable,' far exceeding the level most American adults read at, but are still enforced. From a report: According to a new paper published on SSRN (Social Science Research Network), the average readability level of the agreements reviewed by the researchers was comparable to articles in academic journals. 'While consumers are legally expected or presumed to read their contracts, businesses are not required to write readable ones. This asymmetry -- and its potential consequences -- puzzled us,' wrote co-author Samuel Becher, a law professor at Victoria University of Wellington, in an email to Motherboard.

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