Apple Confirms Some iPad Pros Ship Slightly Bent, But Says It's Normal

Iwastheone shares a report from The Verge: Apple has confirmed to The Verge that some of its 2018 iPad Pros are shipping with a very slight bend in the aluminum chassis. But according to the company, this is a side effect of the device's manufacturing process and shouldn't worsen over time or negatively affect the flagship iPad's performance in any practical way. Apple does not consider it to be a defect. The bend is the result of a cooling process involving the iPad Pro's metal and plastic components during manufacturing, according to Apple. Both sizes of the new iPad Pro can exhibit it.

Those who are annoyed by the bend shouldn't have any trouble exchanging or returning their iPad Pro at the Apple Store or other retailers within the 14-day return window. But it's not clear if swaps will be permitted outside that policy. I've asked Apple if it has communicated with stores about the issue, as I've read some accounts of employees telling people it's accidental damage and warrants an AppleCare+ claim (and deductible) to replace. That shouldn't be the case for a slight bend. Apple also says it has not seen a higher-than-normal return rate for the 2018 iPad Pro so far.

Read more of this story at Slashdot.