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Logitech Disables Local Access On Harmony Hubs, Breaks Automation Systems

Wednesday December 19, 2018. 11:50 PM , from Slashdot
DarkRookie2 shares a report from Ars Technica: Many users of Logitech's Harmony Hub smart home hub and remote were recently met with a nasty surprise. The device's latest firmware update, version 4.15.206, reportedly cuts off local access for Harmony Hubs. As a result, many users who created home automation and smart home systems using third-party APIs haven't been able to control many, and in some cases, all of their connected IoT devices. Logitech began pushing out firmware update 4.15.206 last week, its release notes stating that it addresses security and bug fixes. Users immediately flocked to Logitech's community forms to complain once they realized the systems they built up to control their smart home devices essentially became unresponsive. Users with Homeseer and Home Assistant APIs have reported parts of their systems broken, preventing them from controlling things like smart TVs, sound systems, and more using the Harmony Hub and its remote. In a statement to Ars, a Logitech representative confirmed that local access was removed in the latest Harmony Hub firmware update for security reasons: 'The XMPP interface was used as part of the setup process and was pointed out as an insecure communication. We removed that interface as part of an effort to make to improve the Hub security. That interface was never designed to be used by third parties. The reason for the firmware update was to make the Harmony Hub more secure, therefore we do not have an official downgrade option. We recommend that users do not try to prevent the automatic firmware update process. We update the firmware as security issues are discovered, so users preventing the automatic firmware update process would not benefit from these future fixes.'

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