Why Retail Employees See Tablets as Big Help in Customer Service

Tuesday December 11, 2018. 11:57 AM , from eWeek

INDUSTRY RESEARCH: More than one-half of shoppers (51 percent) believe they are better connected with their smartphones than store associates. Two-thirds of retail store staff believe they can provide better customer service using tablets.

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https://www.eweek.com/pc-hardware/why-retail-employees-see-tablets-as-big-help-in-customer-service

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