'Windows Isn't a Service, It's an Operating System'

Iwastheone shares an article by former PC World columnist Chris Hoffman.
'No PC users asked Microsoft for Windows as a service,' Hoffman complains. 'It was all Microsoft's idea.'

'Software as a service' is trendy. But these types of services are generally hosted on a remote platform, like Amazon Web Services or even Microsoft Azure. Web applications like Gmail and Facebook are services. That all makes sense -- the company maintains the software, and you access it remotely. An operating system that runs on millions of different hardware configurations is not a service. It can't be updated as easily, and you'll run into issues with hardware, drivers, and software when you change things. The upgrade process isn't instant and transparent -- it's a big download and can take a while to install... [M]illions of applications (or computers!) could break if Microsoft makes a mistake with Windows.

What has Windows as a service even gotten us? How much has Windows 10 improved since its release? Sure, Microsoft keeps adding new features like the Timeline and Paint 3D, but how many Windows users care about those? Many of these new features, like Paint 3D and updates to Microsoft Edge, could be delivered without major operating system upgrades. Just take a look at the many features in Windows 10's October 2018 Update and ask whether they were worth all the deleted files and drama. Texting from your PC is great, but Microsoft could release an app that does that -- in fact, this was once supposed to be a Skype feature. Clipboard history is cool, and a dark theme for File Explorer is cute. But couldn't we have waited another six months for Microsoft to properly polish and test this stuff?

'Windows as a Service' does get us a few things. It gets us applications like Candy Crush installed on our PCs. It gets us an ever-increasing number of built-in advertisements. And it gets us activation problems when Windows phones home once a day and discovers that Microsoft has a server problem.

'Please Microsoft, slow down,' the article concludes. 'How about releasing a new version of Windows once per year instead? That's what Apple does, and Apple doesn't need 'macOS as a Service' to do it. Just create a new version of Windows every year, give it a new name, and spend a lot of time polishing it and fixing bugs.

'Wait until it's stable to release it, even if you have to delay it.'

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