Indiegogo 'Guaranteed Shipping' Will Ensure Refunds If Campaigns Fail

Indiegogo will start offering 'guaranteed shipping' on some crowdfunding campaigns through a pilot program starting next year. Creators who choose to partake in the pilot will promise to users that their product will be delivered. If they fail to fulfill that promise, supporters will get their money back. Engadget reports: Details on how the guaranteed shipping process will work are still pretty sparse, as Indiegogo plans to experiment with it. Creators will have to opt-in to the program. When they do, they will be given a 'guaranteed shipping' badge or icon that will appear on their page to inform potential backers of the pledge. Per Indiegogo, in certain cases, some funds may be withheld from the creator until they can confirm that they will be able to ship their products on time. The guaranteed shipping option will likely be most viable for existing companies using Indiegogo's enterprise platform to test out new products.

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