UK phone carrier Vodafone refusing to close dead customers' accounts—and sending debt collectors after bereaved relatives who stop payment

Vodaphone UK is accused of routinely refusing to close the accounts of dead customers, demanding that the dead do so themselves—even refusing to respect requests made under power of attorney by bereaved relatives. The nightmarish treatment was exposed after the company made the mistake of trying to screw over one of Britain's most prolix and relentless political columnists after his mother died. — Read the rest