Employees want better digital experiences, management want bigger profits

In an echo of another report we covered earlier this week, a new study from Ivanti finds that digital employee experience (DEX) has a major impact on employee satisfaction. The research shows that 64 percent of employees believe their experience with technology impacts their morale, and that 49 percent are frustrated by their work-supplied tech. This is at odds with management's view, however, as only 20 percent of the C-suite allocate budget toward improving DEX, and only 21 percent of IT leaders prioritize end user experience when selecting a tool. Unsurprisingly the C-suite's number one priority is employee productivity, with… [Continue Reading]