How a Turkish Municipal District Switched to GNU/Linux

Today I learned Turkey's Scientific and Technological Research Council has a subsidiary developing a GNU/Linux distro called Pardus, 'redesigned to be used in accordance with the practices and habits of users in Turkey.'

And this week the Free Software Foundation published a post from the proud project leader of Pardus, explaining exactly why open source was chosen in the district of Eyüpsultan (on the European side of Istanbul) and how they got it implemented:

After the municipal elections held in 2014, the new administration realized (through internal financial analysis reports) that a large amount of money was being spent on licensing proprietary software. Looking to cut costs, management asked for a study to be carried out for solutions. As the Eyüpsultan municipality's IT department, we recommended to replace Microsoft Windows with Pardus GNU/Linux instead. We described our preference to transition to free software as 'the desire to be independent from a company as well as the savings to be gained from cutting hefty license fees.'

Additionally, we spoke about how the four freedoms would improve things outside of the budget. For example, we told the administration that users, when using free software, can fully benefit from the rights they have over the programs running on their computers. We also informed everyone that, when the software they run is proprietary, it means that a company claims rights over the user, and that such a claim of ownership can place restrictions on users in how they may or may not use the software. We told them that this is unacceptable. Arguments such as these were among the deciding factors that influenced our transition to free software.

The plan was presented to the municipal administration and widely accepted.

The municipal administration approved the project, and in January, 2015, the Eyüpsultan municipality started using free software applications such as LibreOffice (e.g. Writer, Calc, Impress, etc.). Prior to the implementations, basic user training on LibreOffice software was provided to the personnel of the institution. Over time, users were gradually and steadily directed to free systems, and, notably, without receiving backlash from users.... Training was an important item in the transition to Pardus GNU/Linux.
Besides an online support forum, they've also set up a live call center to answer questions. 'I think we may be the only distribution that helps with issues via a call center.'

So how do they feel now about that transition, eight years later?
Free software has many advantages, including flexibility, high performance, major cost savings from licensing fees, independence from any particular company, and compliance with interoperability standards. Therefore, the transition of Eyüpsultan municipality to free software has resulted in benefits that were both strategic and practical. We believe, in the near future, more organizations will need to understand the philosophy of free software and the opportunities that free software provides.

The municipal budget has freed up money as a result of the moving from proprietary software to free software. The savings from the 'proprietary software licenses' line of the budget was applied to the district in the form of new projects. The money goes now to, among other things, increasing the number of new parks and gardens, bicycle paths, and security cameras in the parks. Additionally, by increasing the number of classes we provide technical training, we started to provide classes in robotics and computation to young people. The Eyüpsultan municipality is now increasing the opportunities for students to further develop their personalities, abilities, goals, and self-discovery. It introduces young people to technology and encourages them to produce new technologies.

One final effect of using free software? It encourages others to do the same:

As a result of this brave decision, many of the Istanbul district municipalities have started working to switch or have already made the switch to the Pardus GNU/Linux operating system. Institutions in other cities of the country have also expressed growing interest by asking questions about the Pardus operating system and free software.

Read more of this story at Slashdot.