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Surge in demand for digital council services as pandemic drives people online

Wednesday February 2, 2022. 10:58 AM , from BetaNews
Local councils in the UK report a 27 percent increase in the use of digital services over the 12 months from summer 2020, compared to the previous year. Digital experience company Acquia used freedom of information requests to compile the report, which also suggests the UK government’s drive to encourage usage of digital services is bearing fruit with local councils making considerable strides to improve accessibility. The report shows 84 percent say they have evaluated their website against Web Content Accessibility Guidelines or plan to do so in the next year, helping to ensure greater numbers can access the online… [Continue Reading]
https://betanews.com/2022/02/02/surge-demand-digital-council-services-pandemic/
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