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Lufthansa to deaf customer: "please keep trying" to speak with us on the phone
Tuesday December 28, 2021. 05:43 PM , from BoingBoing
Extraodinary Twitter exchange with a deaf customer who booked a flight on Lufthansa and Lufthansa's social media team who told him that flight changes could only be made by phone.
Customer: @lufthansa hi! I'm deaf and I can't call your service centre in Canada. — Read the rest
https://boingboing.net/2021/12/28/lufthansa-to-deaf-customer-please-keep-trying-to-speak-with-us-on-...
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