2020 sees rapid rate of change in the IT landscape

A survey of 500 US-based enterprise technology decision-makers from IT decision making platform AVANT Communications reveals rapid change as businesses press ahead with digital transformation and bring in new disruptive technologies. The reporst shows nearly half of respondents intend to grow their usage of SD-WAN while almost 60 percent expect to increase or significantly increase their use of MPLS. Customer interest in UCaaS (Unified Communications as a Service) has surged 86 percent at the outset of the COVID-19 crisis. Contact Center as a Service has seen an upsurge too with the highest uptake and growth currently in the healthcare/medical sector… [Continue Reading]