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Rogue Amoeba’s 2021 Status Report

Tuesday January 19, 2021. 09:52 PM , from Rogue Amoeba
It’s (past) time for a new calendar, which means it’s (also past) time for the latest Rogue Amoeba status report. Our fifth annual report contains a recap of our busy-beyond-belief 2020, along with a look at plans for 2021.

Though the word “unprecedented” has been sorely overused of late, 2020 really was a year unlike any other for Rogue Amoeba. It began normally enough, but as COVID-19 led so much of the world to lock down and work remotely, we saw staggering new demand for our products. We first noticed something was up when our support volume soared:
Year-over-year support requests for 2020 vs. 2019
Beginning in March, there was a surge in usage of all our products, especially our audio routing tool Loopback, our sound control utility SoundSource, and our recorder Audio Hijack. The highest peaks didn’t last forever, but there has been a sustained increase in the popularity of our tools, with a new normal that’s much higher than before.
While coping with that increased demand has been challenging, we’re glad to be able to assist Mac users around the globe. It’s tremendously gratifying to know our products are helping so many of you adapt to new ways of working and living.
New Guides for Using Rogue Amoeba Apps

One result of this increased usage was the discovery of new, and newly popular, use cases. Much of the world is now communicating via voice chat on services like Zoom and Google Meet, and several of our products can enrich that experience. We created some great new support resources, which help you:

Add music and sound effects to your voice chats

Clean up audio heard on calls

Enhance your own microphone audio

Turn down Zoom, without affecting other apps (to tune out of a call you’re required to be on
https://weblog.rogueamoeba.com/2021/01/19/rogue-amoebas-2021-status-report/
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