iCloud For Windows Users Report of Corrupted Videos, Photos From Strangers

There are ongoing issues apparently affecting the iCloud for Windows app, particularly in regards to photo and video storage. According to a number of online complaints from users, iCloud for Windows is corrupting certain videos. There are also reports of a more worrying problem: photos from strangers popping up in people's iCloud Photo library. 9to5Mac reports: MacRumors rounded up some of these complaints via complaints posted to their forums. According to an affected user, videos taken with the iPhone 13 Pro and iPhone 14 Pro models aren't being properly synced with iCloud for Windows. When certain videos are recorded and the synced with iCloud for Windows, they then turn 'black with scan lines, rendering the videos unwatchable.'

While that problem is bad enough, some other users say they are seeing photos and even videos they do not recognize in their photo libraries. The speculation here is that these photos or videos could be from other people's iCloud libraries, though nothing has been confirmed yet. These problems appear to be affecting the dedicated iCloud for Windows app itself, not the recently-launched iCloud Photos integration in Windows 11. The culprit seems to be the handoff of certain file types between the iPhone and iCloud rendering on Windows. The problem certainly appears to be a server-side issue on Apple's side, rather than something on Microsoft's side.

Read more of this story at Slashdot.