New tool enables technicians to manually update AirPods Pro

Starting the week of December 13, Apple Stores and Apple Authorized Service Providers will add a tool to their arsenal allowing technicians to update AirPods Pro to the latest firmware.The new tool gives access to Apple Service Toolkit 2, allowing technicians to update the firmware on customers' AirPods Pro. Unfortunately, certain scenarios can cause over-the-air updates to fail.Reasons for failure include customers using non-iOS devices, if a left or right AirPods Pro fails to update, or if the customer received a replacement with a different firmware version than their existing hardware. Read more...